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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Marlene Ball

Marlene Ball

November 25, 2024

5  out of  5
rating by Marlene Ball
"I switched to State Farm and the process was very easy and Mikayla was awesome! Got a good rate with bundling. Thanks Jes and Mikayla!!"
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Rebecca Reinecke

November 15, 2024

5  out of  5
rating by Rebecca Reinecke
"Mikaylah is great! Moving made me nervous but she eased my worries and made the insurance part so much easier. Would definitely recommend her and I will send everyone to her that I know!"
Profile photo of Pete XCIX (Pete XCIX)

Pete XCIX (Pete XCIX)

November 14, 2024

5  out of  5
rating by Pete XCIX (Pete XCIX)
"Jared was a fantastic help and was very thorough. I am glad I switched over policies!"
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daniel critchlow

October 23, 2024

1  out of  5
rating by daniel critchlow
"Billing and communication are dreadful. Don't expect any support. The office manager filters all requests and blows you off. Only after requesting a call 3 times to have a conversation, and eventually calling them, did they even acknowledge my questions or offer an explanation."
We responded:
"Mr Critchlow, I'm sorry that our office manager's explanation to your billing questions wasn't sufficient to you. As she explained in detail, when you make multiple changes to a policy within that policy period, that will cause your bill to fluctuate to accommodate those changes you requested. Clearly we are not a good fit and we wish you luck with your next agent."
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Alycia Whitton

October 21, 2024

5  out of  5
rating by Alycia Whitton
"I worked with Johanna and I could not be happier! She is absolutely fantastic. Great attention to detail and very responsive. She answered all my questions in a timely manner and never made me feel like I was a bother. I recommend this location to everyone!"
We responded:
"Thank you so much for your kind 5 star review Alycia! We appreciate your feedback and happy Johanna was able to take good care of your needs! "
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Kody Faust

October 2, 2024

5  out of  5
rating by Kody Faust
"Always great working with this office. Jared was super friendly and helpful!"
We responded:
"Thank you for your kind 5 star review Kody! I'm happy Jared was able to take good care of your insurance needs!"
Profile photo of Mackenzie W.

Mackenzie W.

September 18, 2024

5  out of  5
rating by Mackenzie W.
"Jes, Jared, and the rest of her team are great! Jes sits down and takes the time to ensure you actually understand the intricacies of your policy. I'd never met with my previous agent, but after one meeting I walked out with a new discount and an understanding of what my policy actually entails thanks to Jes and her team."
We responded:
"Thank you so much for your kind 5 star review Mackenzie! I'm glad we could take care of your insurance needs!"
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Morgan Szakal

September 13, 2024

5  out of  5
rating by Morgan Szakal
"I just switched from Allstate to State Farm with the help of Mikaylah and she truly made the transition seamless. It couldn’t have been simpler. Thanks Mikaylah!"
We responded:
"Thank you for your kind review Morgan! I’m so glad Mikaylah was able to get your auto and home insurance set up!"
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Joseph DeMatteis

September 7, 2024

5  out of  5
rating by Joseph DeMatteis
"Just signed on with State Farm. They blew my previous ins. co. out of the water with my new rates. Jes and Mikaylah have been tons of help. Thanks for the great service!"
We responded:
"Thank you for the nice 5 star review Joseph! I’m so happy that Mikaylah was able to set up your auto and home insurance with such great rates!"
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Markee Mark M

September 5, 2024

5  out of  5
rating by Markee Mark M
"Mikaylah did a great job when I was searching for my new home and auto policy. She made the experience very smooth while the competitors only made things difficult. Jes Richardson State Farm made my decisions easy and should be your next call when looking for a policy that fits your home and auto."
We responded:
"Thank you for the 5 star review Mark! I’m glad Mikaylah did such a great job setting up your home and auto insurance for you!"
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Jon Wines

September 5, 2024

5  out of  5
rating by Jon Wines
"I had called for a quote just prior to the Fourth of July weekend. Jen was absolutely more than helpful and accommodating, and was able to secure all Final sign within A timely manner."
We responded:
"Thank you for the nice review Jon! I’m glad my office was able to get your insurance set up in a timely manner that worked for you!"
Profile photo of Devin Halter

Devin Halter

August 21, 2024

5  out of  5
rating by Devin Halter
"Jes is amazing and super helpful. She is very knowledgable and gave me an amazing rate that no other company could compete with. She works super hard and I know that she has my back"
We responded:
"Thank you for the kind 5 star review Devin! We appreciate your business and honored you chose us for your auto and life insurance!"
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Eddie Khan

August 2, 2024

5  out of  5
rating by Eddie Khan
"Jared was an easy guy to go through my policy review. People like him make companies successful. Thank you Jared."
We responded:
"Thank you for the nice 5 star review Eddie! I’m glad Jared was able to help you review your auto, motorcycle, and home insurance with us! We appreciate your business!"
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Greg Dotson

July 24, 2024

5  out of  5
rating by Greg Dotson
"Jared was very helpful and knowledgeable"
We responded:
"Thank you for your nice 5 star review Greg! We appreciate your business!"
Profile photo of T-Money Johnson

T-Money Johnson

July 14, 2024

1  out of  5
rating by T-Money Johnson
"One of worst and they are highly OVER PRICED. I went to them for liability and was paying over $200 a month. Found a better company where I pay less than $60 a month."
We responded:
"Mr. Johnson, we have no record of you having an account or any contact with my office. I’ve noticed you left many negative reviews with multiple State Farm agents. I would recommend you contact the office where your account was held and discuss any issues you may have. "
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Scott Oszvart

July 11, 2024

5  out of  5
rating by Scott Oszvart
"Jared did a great job on my policy review"
We responded:
"Thank you so much for your kind 5 star review, Scott!"
Profile photo of terry l miller sr

terry l miller sr

June 22, 2024

5  out of  5
rating by terry l miller sr
"Very honest a very good team to work with I’ll highly recommend"
We responded:
"Thank you so much for your kind 5 star review Terry! We appreciate your business!"
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Venus Siler

June 21, 2024

5  out of  5
rating by Venus Siler
"Great experience. Saved me hundreds of dollars. Mikaylah is amazing!!"
We responded:
"Thank you so much for your kind 5 star review Venus! I'm happy to hear Mikaylah was able to handle your insurance needs!"
Profile photo of Dominique Mora

Dominique Mora

June 21, 2024

5  out of  5
rating by Dominique Mora
"Worked with Mikaela she was great the price is half of what I was paying at another place !"
We responded:
"Thank you so much for your kind 5 star review Dominique! I'm so happy to hear Mikaylah was able to take good care of your insurance needs!"
Profile photo of Matthew Finney

Matthew Finney

June 21, 2024

5  out of  5
rating by Matthew Finney
"I worked with mikaylah and she has been wonderful every step of the way from getting me the coverage i need to also fixing it when i messedup online. Great price as well 10/10"
We responded:
"Thank you so much for your kind 5 star review Matthew! I'm happy to hear Mikaylah was able to take good care of your insurance needs!"
Profile photo of Ava McCoy

Ava McCoy

June 21, 2024

5  out of  5
rating by Ava McCoy
"Mikaylah helped me with my car insurance, renters insurance, and life insurance. I think I will even be setting up short term disability coverage soon! Jes’s team is able to help with anything that I need and I love it. They’re the best."
We responded:
"Thank you so much for your kind 5 star review Ava! I'm so happy to hear that Mikaylah was able to take good care of your car insurance, renters insurance and life insurance! And we look forward to getting your short term disability insurance set up soon!"
Profile photo of Brandon Richards

Brandon Richards

June 3, 2024

5  out of  5
rating by Brandon Richards
"Jared and Jess have been nothing less than attentive and communicative with me through my journey with State Farm over the last year, other companies I’ve been with, I paid my monthly (higher) amount and never hear a word in the years a was with them. Jared and Jess have check ins and are very informative with the information they give me. 10/10 recommend"
We responded:
"Thank you so much for your kind 5 star review Brandon! I'm so glad to hear Jared was able to answer all your questions and take good care of your insurance needs!"
Profile photo of Amber Brownfield

Amber Brownfield

April 28, 2024

5  out of  5
rating by Amber Brownfield
"Mikaylah S was quick to help me in a time of need! Not only did she add more coverage, she lowered my payments!"
We responded:
"Thank you so much for your kind 5 star review Amber! I'm happy to hear Mikaylah was able to get you more insurance coverage for a better price!"
Profile photo of Sal

Sal

March 30, 2024

5  out of  5
rating by Sal
"Jes is GREAT! She’s very knowledgeable, professional, and attentive to my needs when I recently switched my insurance. She found me the best coverage options, and made the process seamless. Highly recommend for anyone with any insurance needs to call my friend Jes!"
We responded:
"Thank you so much for your kind 5 star review Sal! I'm so happy to hear we are able to take such good care of your insurance needs!"
Profile photo of Jacob Holben

Jacob Holben

March 28, 2024

5  out of  5
rating by Jacob Holben
"Mikaylah made the process of quoting/adding homeowner’s insurance to my existing auto policy super simple & quick. She also provided a great discount by bundling the policies together. Would highly recommend reaching out to them for ANY insurance needs!"
We responded:
"Thank you so much for your kind 5 star review Jacob! I'm so happy to hear that Mikaylah was able to help you with your homeowner's insurance and auto insurance!"